The cost depends on what needs to be cleaned and how long it will take. The cleaners can design a personal cleaning program tailored to your wishes and style that suits your needs and budget.  Estimates are easily provided over the phone, and emails, once details are provided.

We request that cancelling and/or rescheduling takes place two business days in advance of the scheduled cleaning. Clients are charged a $50 fee for same day cancellations.

That is the beauty of a referral agency – You can develop a mutually beneficial working relationship with your housekeeper. If she or he is not available for any reason, our office staff will notify you to reschedule or arrange for a substitute housekeeper to fill in.

First, please inform your housekeeping of all your wants and needs. Please also leave instructions regarding pets, keys, alarms, or any other specific issues related to your home. It is also appreciated if you would pick up toys, clothes, or other household items.

The cleaner will provide all the (no toxic) cleaning supplies for the first cleaning. She or he will ask you to provide the cleaning products for regularly-scheduled maintenance cleaning.  If a client is unsure of which products would best meet their needs or doesn’t have the time to buy them, the cleaner would be happy to either discuss what’s needed or to simply provide everything, for a fee.  

The cleaners will bring all of the equipment that will be needed, such as a vacuum, mop, rags, buckets, a broom, etc.

Sparkling Clean is a local Domestic Referral Agency.

The cleaners never expect gratuities but would be very happy to receive them. 

Is Sparkling Clean pet-friendly?

Most of our cleaners are comfortable to work around pets. It is always a good a idea to introduce your pet to the cleaners – a friendly introduction can go a long way.

How do I pay?

For payment, we accept personal checks, cash, and credit cards (Visa or MasterCard). Please make checks payable to Sparkling Clean Service and give them to your cleaners. 

Can I solicit the cleaner?

Each cleaner has signed an agreement which specifies that all the clients provided to him or her through Sparkling Clean Agency belong to the company.  If the cleaner tries to solicit clients despite this agreement, he or she will be liable to pay a breach-of-contract fee. So please don’t try to solicit them or encourage them to solicit you

You don’t need to pay taxes on you cleaning service. Sparkling Clean Agency pay all the income taxes for the business as well the payroll taxes for the office employees. The cleaners receive a 1099 form the end of the year and pay the taxes subject to their profit.   

What is the cleaners’ worker status?

As a referral agency, Sparkling Clean Service is not the employer of the domestic workers it refers.  The cleaners we refer are licensed and insured independent professionals who choose when, where, how and for whom they wish to provide service.

Sparkling Clean Service is not the employer of the domestic worker it referred to you. The domestic worker may be your employee or an independent contractor depending on the relationship you have with him or her. If you direct and control the manner and means which the domestic worker performs his or her work you may have employer responsibilities, including employment taxes and workers’ compensation, under state and federal law. For additional information contact your local Employment department and the Internal Revenue Service.