Privacy Policy

The Sparkling Clean website located at www.sparklingcleanagency.com, as it may be updated, relocated, or otherwise modified from time to time, including any and all information, text, images, and other materials and content appearing on or incorporated into that website (the "Site") is operated by Sparkling Clean Service, Inc. Thank you for visiting the Site or otherwise accessing any of our other web sites, networks, embeddable widgets, contacting us over the phone, features, messages such as emails that we may send you, and services, whether on-line or off-line, owned or operated by us (altogether the "Service"). The Company has prepared this privacy policy ("Privacy Policy") to describe what information we collect, how we use and disclose it, and who to contact if you have questions. The Service may be accessible through your personal computer, mobile device, tablet computer, and other similar technology, and references to your "computer" or "device" in the Privacy Policy refer to any and all of the device(s) you use to access the Service. The terms "Company," "we," "us," and "our" refers to Sparkling Clean Service, Inc. and its affiliates. The terms "you," "your," and "yours" refer to the user (end user) utilizing the Service. This Privacy Policy is incorporated into and subject to our Terms of Service located at https://www.sparklingcleanagency.com/terms-of-service, and capitalized terms used but not defined in this Privacy Policy are defined therein.

Collection of Information

Here is some of the information we may collect from you when you use the Service:

  • User-Provided Information: When you sign up or register to use the Service, we may ask you to provide certain information, such as your first name, last name, mobile telephone number, and email address, which may be considered "personally identifiable information" (that is, information that would allow us to directly identify you, like your name and e-mail address). You may also provide personally identifiable information to us such as your mailing address, phone number, and other information when you send us an email, when you update the information you've previously provided to us, when you submit a Job, or at other times when accessing the Service.
  • Location Information: In addition to "Automatically Collected" Information, we will request your  address where you will have the service performed, our credit card merchant also will request the billing address for your credit card and this information will be stored at the third party website.

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data to the Services, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Sparkling Clean Service, Inc and the authorized third parties referred to herein located in the United States.

Information Use

The Company may use the information you provide or that we collect to develop, operate, support, maintain, enhance, and provide the Service, to analyze and develop our marketing strategy, Service, and other technologies, to develop new products and services, and to customize and target content that may be more interesting, relevant, or useful to you, including advertisements, and for other administrative purposes, for example:

  • to contact you for feedback about the Service,
  • to conduct research about the Service,
  • to provide anonymous reporting for internal and external purposes,
  • to provide you with certain features or services that may be relevant based on information you've provided to us,
  • to notify you of technical updates or changes in policy, or
  • to contact you for marketing and promotional purposes.

Non-Identifiable Data: When you interact with Sparkling Clean through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Sparkling Clean  may store such information itself or such information may be included in databases owned and maintained by Sparkling Clean's affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of users of our Services, the number of visitors to each page of our Site and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.

In operating the Services, we may use a technology called "cookies." A cookie is a piece of information that the computer that hosts our Services gives to your browser when you access the Services. Our cookies help provide additional functionality to the Services and help us analyze Services usage more accurately. For instance, our Services may set a cookie on your browser that allows you to access the Services without needing to remember and then enter a password more than once during a visit to the Services. In all cases in which we use cookies, we will not collect Personal Data except with your permission. On most web browsers, you will find a "help" section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Services' features.

Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the Services, Sparkling Clean often conducts research on its user demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Sparkling Clean may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Sparkling clean may also disclose aggregated user statistics in order to describe our services to current and prospective business partners and to other third parties for other lawful purposes.

Our Disclosure of Your Personal Data and Other Information:

Sparkling Clean is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

Cleaning Services: We will share your Personal Data with cleaning service providers as necessary for them to provide their cleaning services to you.

Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.

Related Companies: We may also share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy.

Agents, Consultants and Related Third Parties: Sparkling Clean, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.

Legal Requirements: Sparkling Clean may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Sparkling Clean, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.

Your Choices:

You can visit the Services without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Sparkling Clean Agency Services.

Exclusions:

This Privacy Policy does not apply to any Personal Data collected by Sparkling Clean other than Personal Data collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to Sparkling Clean Agency through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as discussion forums (collectively, "Public Areas"), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, "Unsolicited Information"). All Unsolicited Information shall be deemed to be non-confidential and Sparkling Clean shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

Children:

Sparkling Clean does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to Sparkling clean through the Services, please contact us, and we will endeavor to delete that information from our databases.

Links to Other Web Sites:

This Privacy Policy applies only to the Services. The Services may contain links to other web sites not operated or controlled by Sparkling Clean Agency (the "Third Party Sites"). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Services do not imply that Sparkling Clean endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

Security:

Sparkling Clean takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data to Sparkling Clean via the Internet.

Changes to Sparkling Clean Agency's Privacy Policy:

The Services and our business may change from time to time. As a result, at times it may be necessary for Sparkling Clean to make changes to this Privacy Policy. Sparkling Clean reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Access to Information; Contacting Sparkling Clean:

To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services. Please also feel free to contact us if you have any questions our Privacy Policy or the information practices of the Services.

You may contact us as follows: contact@sparklingcleanagency.com